Privacy Policy
Effective Date: October 9, 2026
Detoff Cares Inc. (“Detoff Cares,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request information, apply for employment, or use our services.
This Privacy Policy explains how we collect, use, disclose, and protect personal information, including information collected through our website, contact forms, email, telephone calls, text messages, and other communications.
1. About Detoff Cares
Detoff Cares Inc. provides home-care and caregiving services, including respite care, post-operative home care, dementia and Alzheimer’s care, daily living assistance, end-of-life care, and private-duty skilled nursing services.
Our website provides information about our services and allows individuals and families to contact us about care needs, appointments, employment opportunities, and other inquiries.
2. Information We Collect
Depending on how you interact with us, we may collect the following types of information:
Contact information: First and last name, email address, telephone number, and mobile phone number.
Location information: City or town where care may be needed and other location details you voluntarily provide.
Inquiry information: Messages, questions, service requests, preferred contact times, appointment requests, and information submitted through website forms.
Employment information: Information you provide through employment or career forms, such as contact details and information relevant to your application.
Health-related information: Information you voluntarily provide about care needs, recovery support, or the needs of a family member or other individual.
Technical information: Depending on the website technologies in use, information such as IP address, browser type, device information, pages visited, referring website, and website interaction data.
Communication information: Information contained in emails, telephone communications, SMS messages, and other communications with us.
Cookie and usage information: Information collected through cookies, pixels, analytics tools, and similar technologies, where used.
We may collect information directly from you, automatically through your use of the website, and through communications or interactions that occur offline, such as telephone calls or in-person inquiries.
Please avoid submitting highly sensitive medical, financial, Social Security, insurance, or other confidential information through a general website contact form unless we specifically request it through an appropriate secure method.
3. Health-Related Information
Because Detoff Cares provides home-care services, individuals may voluntarily provide information relating to themselves or another person who may need care.
We may use this information to understand care inquiries, respond to requests, coordinate services, and carry out other legitimate business purposes consistent with applicable law.
The privacy laws that apply to particular information depend on the nature of the information, the services involved, and Detoff Cares’ legal status and relationships with healthcare providers, health plans, or other organizations.
Nothing in this Privacy Policy represents that Detoff Cares is a HIPAA covered entity or business associate unless applicable law and the company’s specific activities establish that status.
If you need to provide sensitive medical or confidential information, please contact Detoff Cares first so that we can provide an appropriate method for doing so.
4. How We Use Information
We may use the information we collect to:
Respond to questions, inquiries, and service requests.
Contact individuals and families regarding requested care services.
Understand care needs and determine appropriate next steps.
Schedule, coordinate, or manage appointments and service inquiries.
Provide information about our services.
Communicate through email, telephone, or SMS when appropriate.
Evaluate and respond to employment or career inquiries.
Maintain, operate, secure, and improve our website and systems.
Understand website traffic and visitor interactions.
Measure advertising and marketing performance where applicable.
Send marketing or promotional communications where permitted by law and, where required, with appropriate consent.
Prevent fraud, abuse, security incidents, and unauthorized activity.
Maintain business records and comply with applicable legal obligations.
Fulfill other purposes disclosed when the information is collected.
We do not use personal information for purposes materially inconsistent with those described in this policy without providing appropriate notice where required.
5. SMS and Text Message Communications
If you voluntarily provide your mobile telephone number and affirmatively check the SMS consent box on our website, you may consent to receive text messages from Detoff Cares Inc.
The SMS consent language on our contact form states:
“By checking this box, you agree to receive external messages from Detoff Cares Inc. You can reply STOP to opt out at any time. Reply HELP to 470-907-8875. Messages and data rates may apply. Message frequency will vary.”
SMS consent is not required simply to browse our website. Consent to receive marketing or informational text messages is not a condition of purchasing services where prohibited by applicable law.
You may withdraw your SMS consent at any time by replying STOP to a message from us. You may request assistance by replying HELP or contacting us at 470-907-8875.
Message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary.
We use mobile phone numbers and SMS consent information to manage messaging preferences, send messages that you have agreed to receive, respond to requests, and maintain records of consent and opt-out requests.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
For more information about other forms of information sharing, please see the Information Sharing section below.
6. Information Sharing
We may disclose personal information when reasonably necessary to operate our business, provide requested services, communicate with you, maintain our website, protect our rights, or comply with legal obligations.
Depending on the circumstances, information may be shared with:
Service providers: Companies that help us operate our website, systems, or business.
Website hosting and technology providers: Providers that support website operation, maintenance, and security.
Communication providers: Email, telephone, and SMS service providers that help us communicate with you.
Scheduling providers: Appointment or scheduling technology providers, where used.
Analytics and advertising providers: Providers that help us understand website traffic or measure advertising performance, where applicable and subject to relevant privacy requirements.
Professional advisers: Legal, accounting, and other professional advisers when reasonably necessary.
Government authorities and other parties: Courts, regulators, law-enforcement agencies, or other parties when disclosure is required by law or necessary to protect rights, property, safety, or security.
We may also disclose information when you request or authorize us to do so, or when otherwise permitted by applicable law.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
This restriction applies to SMS consent and phone numbers collected for SMS communication purposes. It does not prevent the technical processing of information by SMS service providers acting on our behalf to deliver or support requested messages, subject to applicable requirements and our arrangements with those providers.
We do not sell personal information simply because you submit an inquiry through our website. We do not knowingly disclose health-related information for purposes inconsistent with the promises made in this Privacy Policy.
7. Cookies and Similar Technologies
Our website and third-party services used on the website may use cookies, pixels, tags, analytics tools, or similar technologies.
These technologies may help us:
Operate and maintain the website.
Remember certain preferences.
Understand website traffic and usage.
Improve website performance.
Measure advertising and marketing activity.
Detect security issues.
Understand how visitors interact with our website.
Depending on the technologies in use, these tools may collect information such as IP address, browser type, device details, pages visited, referral information, and interactions with advertisements or website content.
Third-party services may collect information according to their own privacy practices. You can control certain cookies through your browser settings. Disabling cookies may affect some website functionality.
8. Analytics and Advertising
We may use third-party analytics or advertising technologies, such as services provided by Google or Meta, to understand website activity, measure advertising performance, or promote our services.
Where such technologies are used, third parties may collect information through cookies, pixels, tags, or similar technologies according to their own privacy practices.
We will configure these services in a manner consistent with applicable privacy obligations and the representations made to website visitors.
You may be able to manage certain advertising preferences through the relevant third-party service or your browser settings. These controls may not disable all analytics or advertising technologies.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, maps, scheduling services, or other external services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party service before providing personal information.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should avoid submitting unnecessary sensitive information through ordinary website forms.
11. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
12. Your Privacy Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request information about personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of information where legally applicable.
Withdraw consent where processing is based on consent.
Opt out of certain communications.
Opt out of SMS communications by replying STOP.
Manage certain cookie or advertising preferences through available controls.
Some requests may be subject to legal or regulatory exceptions. We may need to verify your identity before responding to certain requests.
To submit a privacy-related request, please contact us using the information provided in the Contact Us section.
13. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly request personal information from children under 13 through our website.
If you believe a child has submitted personal information to us, please contact us so that we can review the matter and take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When changes are made, we will update the Effective Date at the beginning of this policy. Where required by law, we will provide additional notice of material changes.
We encourage you to review this page periodically to stay informed about our privacy practices.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, you may contact us:
Detoff Cares Inc.
1588 Atkinson Rd, Suite #208
Lawrenceville, GA 30043, USA
Phone: 470-907-8875
Email: info@detoffcares.com
You may also contact us through the Contact Us page on our website.
Last Updated: October 9, 2026